Placing your order
By telephone on : UK
01226 715576 – International 00 44 1226 715576
Should the answer phone be switched on, leave your name and number
and we will call you back as soon as we can.
- By mail to: Model Slipway,
77 Arundell Drive, Lundwood, Barnsley S71 5LE, United Kingdom.
- By email to
require your name, address and telephone number, and will contact you as
soon as we can to confirm availability and price.
Payment by the following methods:
- By Sterling cheque made payable to
« Model Slipway » and drawn on a UK based bank.
- By Debit or Credit card The
following details are required:
- Cardholder’s name as shown on the card, address and post
code (zip code)
- Card number, expiry date, valid from date and issue number
(if there is one)
- The last three digits of the security code on the reverse.
If you are shopping from outside the UK your credit card company will
convert the transaction to
your own currency.
Orders are not charged to your card until the order is ready for
Orders are sent to the Cardholder's address which is checked through
a virtual payment terminal..
- By Bank Transfer in Pounds Sterling.
Extra charges are applicable to payments by Bank Transfer.
- By Paypal from UK, USA and Canada.
This method of payment is only accepted from Verified and Confirmed Paypal accounts,
and for order value under £100.
We reserve the right to alter the Payment
Methods at any time and without notice.
Postage and Carrier Charges
Carriage is charged on all orders unless otherwise stated.
Parcels less than 2 kilos are dispatched worldwide through the postal
service, and the cost is assessed from the weight and volume of the packed parcel.
Large kits are dispatched by carrier. Most deliveries to UK mainland
addresses are made within 2 working days, from the day of dispatch.
International shipments: the
recipient of an international shipment may be subject to import duties and
taxes, which are levied once a shipment reaches your country. Additional
charges for customs clearance must be borne by the recipient; we have no
control over these charges and cannot predict what they may be. Customs
policies vary widely from country to country; you should contact your
local customs office for further information. We are not prepared to
falsify customs declarations regarding contents and value.
Orders are dispatched with
or Parcelforce. The carrier’s
rate of charge is calculated on volumetric weight or actual weight,
whichever is the greatest.
If for any reason the goods do no meet your expectations, you may return
them within 30 working calendar days, unassembled and undamaged,
quoting your invoice number, for a refund. You must arrange for and pay
the cost of returning the goods to us.
If you return goods yourself, we advise you to adequately insure
during the return journey.
If you are unable to return the goods yourself, you must make them
available for collection by us.
The cost of this collection will be deducted from your refund. All
products are checked on return to our warehouse.
After Sale Service
With over fifty years experience in model boat building, technical support
is always available, by telephone or
by email. We endeavour to
reply to emails within 3 working days.
We are committed to protecting your privacy and do not sell, trade or
rent your personal information to others. We do not disclose any
information you provide except where required by applicable laws, courts
orders, or government regulations. Our website
does not apply to those websites.
Copyright RestrictionsCommercial use or
publication of all or any item displayed in our catalogue or website is
strictly prohibited without prior authorization.
Governing LawAny dispute
shall be subject to the exclusive jurisdiction of the Courts of England
and Wales. We reserve the right to change these
Terms and Conditions at any time, without prior notice.
77 Arundell Drive, Lundwood, Barnsley S71 5LE, U.K.
UK : 01226 715576 - International : 00 44 1226 715576